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We have tried to keep our delivery costs fair whilst offering you the best possible service, offering a 48 hour tracked delivery using Royal Mail. 
We aim to despatch all orders within 3 working days. 
Our delivery costs for Mainland UK are as follows:
Standard Delivery all UK orders -
FREE on orders over £75 (48 hour tracked service with Royal Mail) 
£4.75 on orders under £75 (48 hour tracked service with Royal Mail) 
Delivery is fully trackable - we'll email you a link with your tracking information once your parcel has left the hands of our superb packing team. 
Standard International Delivery - (Europe)
3 - 17 business days - £10.00
Standard International Delivery - (We deliver worldwide, exclusions apply, please visit our Customer Service Centre)
3 - 17 business days - £18.95


delivery tracking

how to track your order

We use Royal Mail 48hr Tracked Service as our standard delivery method. Once your parcel has been handed to our chosen courier you will receive and email with your order tracking number.

1. Follow the link here: TRACK MY PARCEL

2. Input your tracking number and click "Track your delivery"

We hope you are over the moon with your order, however if you decide to return some or all of your order for a refund or exchange we do not refund the original delivery charge.

The only instance whereby an original delivery charge is refunded is if your intire order is incorrect or includes faulty items.

Please refer to our full Return & Refund Policy for more information.

We aim to process and despatch orders in 3 business days. During busy times our despatch times may be longer.

We understand that sometimes situations change and you may need to cancel your order. Please notify us within 24 hours if you need to cancel all or part of your order.

We are currently in the process of changing locations, therefore click & collect is not available at checkout.

As soon as we have updated our website we will once again be able to offer collection for customers who are local to us.

Unfortunately we are unable to change the delivery address for parcels once the order has been placed.

Please contact us within 24 hours if you have any queries with your registered account address.

we're here to help

contact information

For us to resolve your query as quickly as possible, please provide as much information as you can when submitting your request, such as, proof of purchase, order number, photos and videos, if applicable.